Arctic Brewing Supply Policies and Shipping Information 

Arctic Brewing Supply Privacy Policy

Arctic Brewing Supply is dedicated to complete customer privacy and online shopping security.  Your personal information is used strictly for internal processing of your order(s), and will never be sold to anyone!  To read more about our Arctic Brewing Supply Privacy Policy please see below.

Arctic Brewing Supply Shipping Policy

Most orders will be processed within 24 business hours. We ship anywhere in Alaska via USPS, either Parcel Post or Priority Mail. Add costs and transit times for larger items.

 

 

Arctic Brewing Supply Payment Methods

We accept Visa, MasterCard, Discover, and American Express credit cards.

Arctic Brewing Supply Returns and Warranties Policy

Arctic Brewing Supply stands behind our products, and believe that you should be able to order with confidence.  If you're unhappy with a product, ordered the wrong thing, were sent the wrong thing, or something that you ordered from us broke, please don't hesitate to contact us regarding this. Please note our return policy below:

  1. We have a 30 day no hassle, satisfaction guaranteed return policy.  If you're not happy with the product within 30 days, we'll take it back!
  2. We have a one year warranty against manufacturing defects on almost all of our products.  If you have a defective product, we will either repair or replace it.
  3. Customer is responsible for any return shipping costs.
  4. Used, dated or sale items are as is, no returns.

Please contact our customer service at (907) 561-5771 or Toll Free in Alaska 1-800-770-BREW (2739), or email us at info@arcticbrewingsupply.com, so we can correct the problem!

 

Arctic Brewing Supply Privacy Policy

What information do you collect?

We collect information when you register an account online, place an order, fill out surveys, or subscribe to our newsletters.  The information collected may include your name, address, phone number, and email address.  You may visit and browse our site anonymously.

 

How is this information used?

We will use your information to process orders, contact you in the event of an error in your order, send newsletters or promotions, and improve our website content or customer service. We will not provide or sell your information to anyone.  Should you wish to unsubscribe from our newsletters and promotions, you can do so quickly and easily from the bottom of the newsletter.

 

How do you protect my information?

We value your personal information and go to great lengths to protect it. Our security is consistent with that of today's industry standards. Any voluntary information entered on our site is protected on our secure server through industry approved encryption as well as advanced firewall and encryption technology for our administrative servers.

 

Do you use cookies?

Yes, we do use cookies on our sites.  Basically a cookie is a small text file controlled by your browser that is stored on your computer. Each entry can only be read by the server that wrote it. The cookie stores information such as your user identification number (involuntary), your first and last name (voluntary), and your email address (voluntary). If you use the same computer each time you visit the site, they are used to welcome you back and to simplify the ordering process.

 

Changes to our online privacy policy.

We reserve the right to change our privacy policy, and should we do so, will post those changes to this page.  This policy and page were last updated May 16, 2013.

 

Contact Us

If you have any questions or concerns regarding our privacy policy, please don't hesitate to contact us

at (907) 561-5771 or Toll Free in Alaska 1-800-770-BREW (2739), or email us at info@arcticbrewingsupply.com